ron wiley goes nuts: Nut shots-- thermotron management training

go with ron wiley

ron wiley
Mood:  chatty
Topic: thermotron

who is ron wiley?

well i guess business has picked up..

because there is no "for sale" sign out side your building.. ..

i had spoke with the new National service manager

Ron wiley a while back and

he had said that    randy hertis the michigan service dispatcher

and was no longer there and i can't imagine he left by choice,

or went far,

so i was wondering where he was now?.

Also he said that Doug mahn the vibration sales man was no longer working there..

i can't imagine him leaving .. (so it's probably a lie)

he was the project manager on the ill fated litton project..

When i told litton that a project that size should have a project manager..

Thats when i found out that doug mahn was "the man.". ha ha ..

good communication huh? ..

But no loss because your ( Espec) company got the follow on contract..

But i understand you have Mr. Rouloffs there now.

the replacement of Dick Mckinly.. funny

"Curt"the sales guy he replaced bo bjarno with in San Jose ..

said that  jim roulfes and the

 sales staff had to go around with a good grip on their ankles "

 to survive..

just keep smilling i guess..

and say yes sir!! DAN

Thanks for this moment of your time...
P.S.

"It's not me, it's the complimentary peanuts."

thermotron technicians
Mood:  mischievious
Topic: thermotron

Most manufacturers have a rate schedule and limitations on hours to perform certain procedures leaving a technician / small business holding the bag for unforseen problems that arise. There is not one person that I know who owns a small business (2-10 employee's) that likes or wants to do warranty work.
I realize there are companies out there who will "rape" a manufacturer if given free reign, and there in lies a lot of your problem.
I may or may not be addressing the problem that your speaking of but tried...
 

 

 

 

 

So, therm, why can't you get help?

What did you do that techs don't want to work for you?

 

 

 

 

 Its not that we are having turnover issues at all. We are trying to add new techs in some different locations. As well, we can find help...just not always the help that we want. Our hiring process is fairly extensive <----leads to a much lower rate of turnover for us in the long run. It is difficult for us to find 'good' technicians, in some areas. The biggest challenge is that I'm located in Michigan, most of the time more than a few hundred miles away from where the position is that I'm trying to fill.

 

 

 

Hey, Therm, checked out your website- "them must be them new fangled air conditioners I been hearin about."

No wonder you have an extensive hiring practices. . . You must have a hell of a training program! I'd be kind of leery working on something like that. But I suppose it would be kind of cool opening one of those things up to see what's happening inside.

I wish you the best of luck finding a tech, I can see why your having a hard time.

Yeah, we've had a few interviews in before talking about how they can fix anything, and there isn't much they haven't seen. Then we take them out into the plant where these are made and some become humbled very quickly. I've actually had 2 that we've flown in town say, uhhh....this is a little beyond me. All it takes is a willingness to learn...we'll teach you. Extensive training program for sure. Thanks for your well wishes

good people are hard to find
Mood:  irritated
Topic: thermotron
null